A customer’s story of being flooded: Dorothy Green, Burneside

We have asked a number of our customers to share their experiences of being flooded with us.

Dorothy Green of Burneside, Cumbria talked very candidly to us about the terrible experience of being flooded during Storm Desmond.  Dorothy talks about her and her husband being unable to reach their house due to sheer quantity of water cutting off her village.  She arrived home the next day to discover that they had indeed been flooded.  She outlines the damage to their home and lastly, getting their house repaired and protected against future flooding.

It is a very personal account of what happened to her and her husband and we thank her for sharing her story.